Welcome to SS Mobiles. We are committed to delivering your mobile accessories, phone cases, skins, gadgets, and other products safely and efficiently. Please read our Shipping Policy to understand our shipping process and delivery timelines.
Order Processing
All orders are carefully verified, packed, and prepared before dispatch.
- Orders are typically processed within 1–3 business days after payment confirmation.
- Customized products (such as personalized phone cases, skins, or printed accessories) may require additional processing time.
- Orders are processed only on business days (excluding Sundays and public holidays).
- Once your order is shipped, you will receive a shipping confirmation along with tracking details (where available).
Shipping Time
Estimated delivery timelines may vary depending on your location and courier service availability.
Estimated Delivery Time:
- Within the same state: 2–5 business days
- Other locations across India: 4–8 business days
- Remote or rural locations: 5–10 business days
Please note that delivery times are estimates and may occasionally vary due to unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Product weight and dimensions
- Courier partner charges
Applicable shipping charges will be displayed during checkout before your order is placed.
Packaging
At SS Mobiles, every order is securely packed to ensure safe delivery.
Special care is taken while packaging:
- Mobile Phone Cases
- Mobile Skins & Wraps
- Chargers & Cables
- Screen Protectors
- Mobile Accessories
- Customized Products
Fragile items are packed with additional protective materials whenever required.
Delivery Delays
While we strive to deliver every order on time, delays may occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Natural disasters or unforeseen events
- Incorrect shipping information provided by the customer
SS Mobiles is not responsible for delays caused by third-party courier partners.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
If an incorrect address or contact number is provided:
- Delivery may be delayed.
- Additional shipping charges may apply for re-delivery.
- Orders returned due to incorrect information may require payment of reshipping charges before dispatch.
Damaged or Lost Packages
If your package arrives damaged:
- Take clear photos/videos immediately.
- Contact us within 48 hours of delivery.
- Keep the original packaging for verification.
If a shipment is lost in transit, we will coordinate with the courier partner to investigate and provide an appropriate resolution.
Contact Us
For any shipping-related questions or assistance, please contact us:
SS Mobiles