Welcome to SS Mobiles. By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
Acceptance of Terms
By using the SS Mobiles website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our website or services.
Products & Pricing
We strive to provide accurate product descriptions, images, specifications, and pricing. However:
- Product images are for illustration purposes only.
- Colors and appearance may vary slightly due to screen settings.
- Specifications and prices are subject to change without prior notice.
- Product availability depends on stock.
Orders & Payments
- All orders are subject to acceptance and stock availability.
- Full payment must be completed before order processing and shipment.
- We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.
- In case of payment failure, your order may be delayed or cancelled.
Mobile Accessories & Custom Products
Some products, such as customized phone cases or personalized accessories, may require additional processing time.
Please note:
- Customized products cannot be cancelled once production has started.
- Minor variations in printed or customized products may occur.
Device Compatibility
Customers are responsible for selecting the correct mobile model and product variant before placing an order. SS Mobiles is not responsible for incompatibility resulting from incorrect selections made by the customer.
Shipping & Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Customers must provide accurate shipping details. We are not responsible for delays or losses caused by incorrect address information.
Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Generally:
- Returns are accepted only for damaged, defective, or incorrect products.
- Requests must be reported within 48 hours of delivery.
- Customized products are non-returnable unless received damaged or incorrect.
Intellectual Property
All content on the SS Mobiles website, including logos, product images, graphics, text, designs, and branding, is the property of SS Mobiles and is protected under applicable intellectual property laws.
You may not:
- Copy or reproduce website content.
- Use our images or branding without permission.
- Resell or distribute our content for commercial purposes.
Unauthorized use may result in legal action.
User Responsibilities
By using our website, you agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to our systems.
- Use the website for illegal or fraudulent activities.
- Interfere with the security or functionality of the website.
Limitation of Liability
SS Mobiles shall not be liable for:
- Delivery delays caused by third-party courier services.
- Indirect or consequential damages.
- Product incompatibility due to incorrect model selection by the customer.
- Temporary website interruptions or technical issues.
Our maximum liability is limited to the purchase value of the product.
Privacy
Your personal information is collected and handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.
Changes to Terms
SS Mobiles reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website after any changes constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in your business location.
Contact Us
For any questions regarding these Terms & Conditions, please contact us using the contact details provided on our website. We will be happy to assist you.